imKey Support

SummaryThis article explains the reasons behind the error message "The account already exists ，please do not add it again" in imToken. It recommends resolving the issue by resetting the imKey and c...

SummaryThis article explains how to connect the Rabby plugin wallet with the imKey hardware wallet via a USB data cable, enabling users to easily manage their imKey hardware wallet on a PC using Ra...

SummaryThis article provides a detailed guide on how to use the imKey Pro hardware wallet for transferring assets with Rabby Wallet, using USDT as an example.When managing digital assets, transferr...

Once the imKey hardware wallet is successfully bound to the imToken App, and you wish to transfer tokens from the imToken wallet to the imKey hardware wallet for more secure management, this can be...

Before withdrawing assets from an exchange to imKey, you need to know which tokens imKey supports. If you transfer a token that is not supported by imKey, the exchange may show the withdrawal as su...

SummaryimToken version 2.15.0 supports the derived addresses, and imKey also supports this function synchronously. If you want to use multiple addresses for increased security and privacy, the deri...

SummaryThe imKey hardware wallet supports managing multiple accounts. By default, imKey supports ETH and BTC wallets. To add other networks, you must first install them in "App Management" and then...

This article provides a detailed guide on how users can create and back up their wallets after activating the imKey hardware wallet for the first time. By accurately recording and verifying the mne...

This article outlines the preparation steps required before using the imKey Pro hardware wallet and provides detailed instructions for pairing it with the imToken App. The steps include enabling Bl...

SummaryThis article aims to help users quickly determine whether their newly purchased imKey Pro hardware wallet has been activated, eliminating potential security risks. By following simple steps ...