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Verify imKey Pro

Ensure product safety

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imKey Pro Instructions

Get started with imKey Pro

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FAQ

Learn about common issues

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Order Tracking

Check your order status

imKey Pro Instructions

Learn how to use imKey to securely manage digital assets.
Activate imKey Pro
Pair imToken with imKey, completing the binding and activation initialization process
Create and Restore Wallet
Use imKey to create and restore wallets, and securely back up your mnemonic phrases
Transfer and Receive
Use imKey with imToken to complete token transfers and receipts, token exchanges, and dApp transaction signatures
Connect with Other Wallets
imKey deeply supports Rabby Wallet and other hot wallets, enhancing product connectivity and usability
Exceptional Issues
Handle error situations
Other Operations
Including actions like lost device, replacement, reset, firmware upgrade, and more
Security and Privacy
Learn the best security practices and how imKey protects your assets
Add Tokens
View supported tokens on imKey and how to add them

Seed Phrase Storage Tools Instructions

Learn how to use imKey tools for offline backup of mnemonic phrases or private keys.
HeirBOX S1
HeirBOX P1
HeirTAB L1

Ordering, Shipping, and After-Sales Service

Get detailed information about your order, shipping, and refund policies.
Official Stores
Official stores and authorized resellers.
Shipping and Order Tracking
Read imKey's shipping policy and track your order in real-time.
After-sales Service and Returns
View imKey's after-sales service and return/exchange policy.

Problems unsolved?

Contact us.

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Join imKey Discord

Solve issues by searching in the community and contact other users or administrators.
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Submit a Request

Please feel free to submit a request if the issue cannot be solved by searching.
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WeChat Real-time Service

(Mandarin only) WeChat real-time support during business hours. Business hours: Mon-Fri 10:00-18:00