imKey Support
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Recent activity by imKey Support-
How to Set and Modify a PIN Code?
SummaryThis article provides detailed steps for setting and modifying the PIN code on your imKey hardware wallet, along with important security tips. The PIN code is used to unlock the imKey hardwa...
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When Should You Reset imKey Pro and How to Reset It
This article explains the situations in which you may need to reset your imKey Pro hardware wallet and provides a detailed guide on how to reset it. Resetting imKey Pro can resolve issues such as f...
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What should I do if the message "The current imToken version is not compatible with the imKey app" appears?
SummaryThis message indicates that the imKey ETH Applet needs to be updated to be compatible with the current version of imToken.When you receive the message "The current imToken version is not com...
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What should I do if the message "Device Not Found" appears during Bluetooth pairing?
SummaryHow to resolve the issue when imKey and your mobile device show the message "Device Not Found" during Bluetooth pairing? Ensure that your phone's Bluetooth and GPS, as well as the imKey devi...
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What should I do if I receive the message "The account already exists ，please do not add it again"?
SummaryThis article explains the reasons behind the error message "The account already exists ，please do not add it again" in imToken. It recommends resolving the issue by resetting the imKey and c...
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How to Connect and Manage imKey Hardware Wallet via Rabby Wallet
SummaryThis article explains how to connect the Rabby plugin wallet with the imKey hardware wallet via a USB data cable, enabling users to easily manage their imKey hardware wallet on a PC using Ra...
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How to use the imKey Pro hardware wallet for transferring assets with Rabby Wallet
SummaryThis article provides a detailed guide on how to use the imKey Pro hardware wallet for transferring assets with Rabby Wallet, using USDT as an example.When managing digital assets, transferr...
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How to Transfer Assets from imToken to imKey
Once the imKey hardware wallet is successfully bound to the imToken App, and you wish to transfer tokens from the imToken wallet to the imKey hardware wallet for more secure management, this can be...
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How to Withdraw Coins from an Exchange to imKey Wallet?
Before withdrawing assets from an exchange to imKey, you need to know which tokens imKey supports. If you transfer a token that is not supported by imKey, the exchange may show the withdrawal as su...
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How to Add Derived Addresses？
SummaryimToken version 2.15.0 supports the derived addresses, and imKey also supports this function synchronously. If you want to use multiple addresses for increased security and privacy, the deri...