Summary
This message indicates that the imKey ETH Applet needs to be updated to be compatible with the current version of imToken.
When you receive the message "The current imToken version is not compatible with the imKey app, please open imKey App Management to upgrade the imKey app before proceeding" while trying to make a transfer with your imKey ETH wallet, it means that the ETH Applet in imKey App Management needs to be upgraded. Please follow these steps:
- Ensure that your phone's Bluetooth is successfully connected to the imKey hardware wallet.
- Open the imToken App, click on "Me" in the bottom right corner, then select "Wallet Management," and choose the paired imKey hardware wallet.
- Enter the "App Management" interface, and click "Update" next to ETH. Once the update is complete, you can proceed with your transfer as usual.
Note: If the problem persists, please contact us at support@imkey.im for further assistance.
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