Purpose
This Privacy Notice (“Notice”) sets out the ways in which imKey Pte. Ltd. (“imKey”) collects, uses, discloses and retains personal information in order to carry out our activities and operations; and the measures we take to protect your personal information. The Notice is designed to meet the requirements of Singapore’s personal data protection laws, specifically under the Personal Data Protection Act 2012.
Application of Notice
When you make a purchase on the imKey website and Shopify store, you agree to the terms of this Notice as updated from time to time. This Notice applies to all imKey customers and newsletter subscribers. From time to time, imKey will update this Notice to ensure that this Notice is consistent with any changes in legal requirements. You are encouraged to periodically review this Notice to be informed of how imKey is protecting your personal information.
Types of Personal Information collected
Our Notice applies to personal information that imKey collects, uses and discloses in order to carry out imKey’s activities and operations; and to enable you to access our website and Shopify store. Personal information is any information that can identify an individual or information about an identifiable individual, such as an individual’s home address, telephone number, or a customer’s transaction activity in relation to imKey. When an imKey customer makes a purchase, we collect identifying information, such as (but not limited to) the customer’s name, delivery address, telephone number, email address. To process payment, an imKey customer may provide us with their credit card number and expiry date. When a visitor of the imKey website or an imKey customer subscribes to the imKey newsletter, we collect the individual’s email address.
This Notice does not apply to aggregated information which summarises statistical information about groups of members, and which does not include name, contact information, or any other information that would allow any particular individual to be identified.
How we collect your Personal Information
Much of the personal information we collect comes from you, such as when you open an account on the imKey Shopify store, make a purchase on the imKey Shopify store or subscribe to the imKey newsletter. We collect personal information, unless such is prohibited by legislation, when you contact us, register with us or when you require our services.
Use of your Personal Information
imKey collects and uses your personal information to operate the imKey’s website and the imKey Shopify store, deliver the goods and/or services you have requested, and to administer imKey’s activities. imKey may also your personally identifiable information to inform you of products or services available from the imToken group*. In addition, imKey may contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
imKey does not sell, rent or lease its customer lists to third parties. imKey may share data with trusted partners in order to process your purchases and/or transactions, to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to imKey, and they are required to maintain the confidentiality of your information.
imKey keeps track of the websites and pages our customers visit within imKey, in order to determine what imKey services are the most popular. If you are only browsing the imKey website, imKey does not capture data that allows it to identify you individually.
Where permitted under the Personal Data Protection Act 2012, your personal information may be disclosed to imKey’s Preferred Partners in connection with services offered by these Preferred Partners. Preferred Partners are organisations which share a business relationship with imKey in areas such as marketing collaborations and co-branding.
However, please be assured that we do not disclose your personal information to our Preferred Partners for the purposes of the above unless your consent is expressly obtained.
Security of your Personal Information
imKey secures your personal information from unauthorised access, use or disclosure. imKey secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. imKey will not share your personal information with third parties without your permission, except if required by law or a court order to do so.
Withdrawing consent
The collection and handling of certain personal information is necessary for processing your requested transactions. You may, however, opt out of the collection and/or handling of your personal information for other purposes — including opting out of receiving marketing and promotional material from the imToken group*. You can do so at any time by choosing to unsubscribe from electronically-received publications. If you opt out as mentioned above, you will no longer receive any communications from imKey or the imToken group in relation to these marketing and promotional offers but you will continue to receive communications from imKey relating to your purchases.
Access, accuracy and correction of your Personal Information
We rely on you to ensure that your profile and contact information is accurate. Please let us know of any changes to your personal information. You may update the accuracy or completeness of such information, and request that corrections be made to it. Please send all your enquiries, requests and notifications to dpo@imkey.im.
Link to other Websites
The imKey website contains hyperlinks to other websites, the data protection and privacy practices of which may differ from those of imKey. Accordingly, imKey is not responsible for the content and privacy practices of such websites, and encourages you to consult the privacy notices of those sites.
Contact Information
If you have any questions or feedback relating to your personal information or this Notice, please contact us at dpo@imkey.im.
*imToken group refers to imKey, its affiliates, subsidiaries and related corporations.
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